Privacy policy
Name and contact details of the controller pursuant to Article 4(7) of the GDPR
ait-deutschland GmbH
Industriestraße 3
95359 Kasendorf, Germany
T +49 9228 9977 0
F +49 9228 9977 149
E info@kkt-chillers.com
Data protection officer
Amelie Schneidereit
Industriestraße 3, 95359 Kasendorf
E datenschutz@ait-deutschland.eu
Security and protection of your personal data
We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorised access. That is why we take the utmost care and apply state-of-the-art security standards to ensure maximum protection of your personal data.
As a private-law company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the German Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that data protection regulations are observed both by us and by our external service providers.
Definitions
The legislator requires that personal data be processed lawfully, fairly and in a manner that is transparent to the data subject ("lawful and fair processing, and transparency"). To ensure this, we inform you about the individual legal definitions that are also used in this privacy policy:
1. Personal data
"Personal data" means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Processing
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Restriction of processing
"Restriction of processing" means the marking of stored personal data with the aim of limiting their processing in the future.
4. Profiling
"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
5. Pseudonymisation
"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
6. File system
"File system" means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
7. Controller
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
8. Processor
"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
9. Recipient
"Recipient" means a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
10. Third party
"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
11. Consent
"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of processing
Processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing referred to Article 6(1) may be
lit. a – f GDPR, in particular:
a. The data subject has given consent to the processing of their personal data for one or more specific purposes;
b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c. processing is necessary for compliance with a legal obligation to which the controller is subject;
d. processing is necessary to protect the vital interests of the data subject or of another natural person;
e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Information on the collection of personal data
(1) Below, we provide information about the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses and user behaviour.
(2) If you contact us by email or via a contact form, the data you provide (your email address, your name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data collected in this context once storage is no longer necessary, or processing is restricted if legal retention obligations exist.
Collection of personal data when visiting our website
When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Operating system and its interface
– Language and version of the browser software.
Use of cookies
(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, and through which certain information flows to the entity that sets the cookie. Cookies cannot run programmes or transfer viruses to your computer. They serve to make the website more user-friendly and effective overall.
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
– Transient cookies (see a.)
– Persistent cookies (see b.).
a. Transient cookies are automatically deleted when you close your browser. These include session cookies in particular. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.
b. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings.
c. You can configure your browser settings according to your preferences and
e.g. refuse to accept third-party cookies or all cookies. So-called. third-party cookies are cookies that have been set by a third party, and therefore not by the actual website you are currently visiting. Please note that by disabling cookies, you may not be able to use all the features of this website.
Other functions and services on our website
(1) In addition to purely informational use of our website, we offer various services that you can use if you are interested. To do so, you will usually need to provide additional personal data, which we will use to provide the respective service and to which the aforementioned principles of data processing apply.
(2) We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
(3) Furthermore, we may pass on your personal data to third parties if we offer promotional campaigns, competitions, conclusion of contracts or similar services together with partners. You can obtain further information on this by providing your personal details or in the description of the offer below.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
Children
Our services are generally aimed at adults. Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Withdrawal of consent
If the processing of personal data is based on consent, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You may contact us at any time to exercise your right of withdrawal.
(2) Right to confirmation
You have the right to request confirmation from the controller as to whether we are processing personal data relating to you. You may request confirmation at any time using the contact details provided above.
(3) Right of access
If personal data is processed, you may request access to the personal data and the following information at any time:
a. the purposes of the processing;
b. the categories of personal data concerned;
c. the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f. the right to lodge a complaint with a supervisory authority;
g. where the personal data are not collected from the data subject, any available information as to their source;
h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Where personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data that is subject to processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you make the request by electronic means, and unless otherwise requested by you, the information must be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You have the right to obtain from us without undue delay the rectification of any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of a providing a supplementary statement.
(5) Right to erasure (‘right to be forgotten’)
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies:
a. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
b. the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
c. the data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
d. the personal data have been processed unlawfully.
e. the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
f. the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
The right to erasure (‘right to be forgotten’) does not apply to the extent that processing is necessary:
– for exercising the right of freedom of expression and information;
– for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
– for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) GDPR;
– for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR, in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
– for the establishment, exercise or defence of legal claims.
(6) Right to restriction of processing
You have the right to obtain from us restriction of processing of your personal data where one of the following applies:
a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
d. the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
Where processing has been restricted in accordance with the above conditions, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
a. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) Article 6(1) of the GDPR, and
b. the processing is carried out by automated means.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure ("right to be forgotten"). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR; including profiling based on these provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
In the context of the use of information society services, and not withstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You may exercise your right to object at any time by contacting the respective controller.
(9) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:
a. is necessary for entering into, or performance of, a contract between the data subject and the controller;
b. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests; or
c. is based on the data subject's explicit consent.
The controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
The data subject may exercise this right at any time by contacting the respective controller.
(10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can prevent cookies from being stored by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are truncated before being processed, thereby ruling out any possibility of personal references. Insofar as the data collected about you is personal, it will be immediately excluded and the personal data will be deleted immediately.
(5) We use Google Analytics to analyse and regularly improve the use of our website. The statistics we acquire enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the United States, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6(1) (f) sentence 1 of the GDPR.
(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436?1001. Terms of use: www.google.com/analytics/terms/de.html, data protection overview: www.google.com/intl/de/analytics/learn/privacy.html, and privacy policy: www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate cross-device analysis of your usage in your customer account under "My data", "Personal data".
Google Tag Manager
This website uses Google Tag Manager. The Tag Manager does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. Google's privacy policy for this tool can be found here: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/.
Use of Matomo (formerly Piwik) valid for www.compact-line.de and www.vario-line.com
(1) This website uses the Matomo web analytics service to analyse and regularly improve use of our website. The statistics we acquire enable us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is Art. 6(1)(f) sentence 1 GDPR.
(2) Cookies are stored on your computer for this evaluation. The controller stores the information collected in this way exclusively on its server in [Germany]. You can stop the analysis by deleting existing cookies and preventing cookies from being stored. If you prevent cookies from being stored, please note that you may not be able to use this website to its full extent. You can prevent cookies from being stored by adjusting the settings in your browser. You can prevent Matomo from being used by unchecking the following box to activate the opt-out plug-in: [Matomo iFrame].
(3) This website uses Matomo with the extension "AnonymizeIP". This means that IP addresses are truncated before being processed, thereby ruling out any direct personal references. The IP address transmitted by your browser via Matomo will not be merged with other data collected by us.
(4) The Matomo program is an open-source project. The third party provider’s information on data protection can be found at matomo.org/privacy-policy/.
Use of social media plug-ins
(1) We currently use the following social media plug-ins: Facebook, Google+, Twitter, Xing, LinkedIn, WeChat, YouTube. We use the so-called two-click solution for this purpose. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognise the provider of the plug-in by the marking on the box above its initial letter or logo. We offer you the opportunity to communicate directly with the provider of the plug-in via the button. Only when you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offer. In addition, the data specified in § 3 of this policy will be transmitted. In the case of Facebook and Xing, according to information provided by the respective providers in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, your personal data is transmitted to the respective plug-in provider and stored there (in the case of US providers, in the USA). Since the plug-in provider collects data primarily via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the greyed-out box.
(2) We have no influence on the data collected and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, or the storage periods. We also have no information regarding the deletion of the collected data by the plug-in provider.
(3) The plug-in provider stores the data collected about you as usage profiles and uses these for the purposes of advertising, market research and/or the design of its website in line with requirements. Such evaluation is carried out in particular (even for users who are not logged in) to display targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. The plug-ins enable you to interact with social networks and other users, allowing us to improve our offer and make it more interesting for you as a user. The legal basis for the use of plug-ins is Article 6(1)(f) sentence 1 of the GDPR.
(4) Data is transferred regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data collected by us will be directly assigned to your existing account with the plug-in provider. When you press the activated button and link to the page, for example, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this will prevent your profile from being linked to the plug-in provider.
(5) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the privacy policies of these providers, which are listed below. There you will also find further information about your rights in this regard and settings options for protecting your privacy.
(6) Addresses of the respective plug-in providers and URLs with their privacy policies:
a. Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; www.facebook.com/policy.php; further information on data collection: www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other and www.facebook.com/about/privacy/your-info. Facebook has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
b. Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA; www.google.com/policies/privacy/partners/. Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
c. Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
d. Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; www.xing.com/privacy.
e. LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
f. YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066 USA policies.google.com/privacy Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
Processor
We use external service providers (processors), e.g. for shipping goods, sending newsletters or processing payments. A separate commissioned data processing agreement has been concluded with the service provider to ensure the protection of your personal data.
myUplink
KKT chillers’ products are equipped with a wireless modem including a SIM card as standard in order to transfer machine data (parameters, setpoints, actual values, running times, etc.) to the myUplink cloud and to enable the KKT chillers service department to offer improved support via remote access (remote maintenance) to the machine.
There is a legitimate interest pursuant to Article 6(1)(f) sentence 1 of the GDPR. The primary interests here lie in checking the condition of the equipment, enabling and improving technical support, location-based fault analysis and continuous product improvement.
KKT chillers’ products communicate with the cloud by default. If you do not wish to transmit any data, especially location data, you can deactivate this function by removing the cable from the wireless modem or the SIM card. Our customers were duly informed about the privacy policy published online, the product documentation and the purchase agreement.